TC & Sales Training

Taking a fresh approach, we will guide your practice through the various steps in the new patient process.  We emphasize patient relationship management to effectively convert potential patients into starts.  Examining the verbal, written, and visual steps in the process will help us refine your system for success.


Case Acceptance Tracking

Behind every great Treatment Coordinator is a great tracking system, or at least there should be.  We are dedicated to providing exceptional tools to track production, dissect case acceptance, analyze financial arrangements, and keep a pulse on your new patient process so you can make management decisions.

Marketing Guidance

Before a new patient walks in the door, we have to first get them interested in the practice.  Whether you are looking for fresh ideas or an entire branding overhaul, we can assist you in providing insights, brainstorming, and even graphic design elements and print work to put your best face forward for your practice.

HIPAA Compliant Email

We’ve partnered with Google to provide HIPAA- compliant, professional ad-free email.  G Suite by Google Cloud offers a 99.9% uptime and productivity tools like secure storage, shared calendars and documents.  We can even migrate your data from your current email provider and keep you working with little to no downtime or loss of productivity.

End-to-End Encryption

Ensure your outgoing emails stay secure and compliant, no matter who the recipient is.  Our system works behind-the-scenes using customized policies and rules to automatically encrypt sensitive emails, without the need for additional apps, plugins or websites.  Additionally it requires no additional training or interaction from your staff to be secure!

Technology Guidance

Whether you need website hosting, help with website transitions, guidance on the website design process, or need other solutions for technology related questions, Informed Image can help make sure you are pointed in the right direction.  Our goal is to help you get what you need without paying for products and services that do not suit your practice.

Meet Informed Image




Kayla brings a unique combination of creativity, management insight, and orthodontic experience to help you strategize and maximize the marketing and case acceptance in your practice.




Casey specializes in a variety of services including technical advice, website guidance, HIPAA-compliant email solutions with G Suite, even graphic design/advertising solutions.